Modern Slavery Statement for Notting Hill Carpet Cleaners

Notting Hill Carpet Cleaners is committed to conducting business ethically, responsibly, and in full respect of human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery and human trafficking in our operations and supply chains. It applies to all staff, contractors, and suppliers associated with our carpet and upholstery cleaning services.

Our Zero-Tolerance Policy on Modern Slavery

We have a clear zero-tolerance approach to modern slavery, human trafficking, forced labour, debt bondage, and child labour in any part of our business or supply chain. We expect the same high standards from all our suppliers, subcontractors, and business partners. We will not knowingly engage with any organisation that is involved in, or turns a blind eye to, practices that exploit people or violate their fundamental rights.

All employees and contractors working with Notting Hill Carpet Cleaners are expected to act with integrity and to support our commitment to eradicating modern slavery. Any breach of this policy by staff may result in disciplinary action, up to and including termination of employment or contract.

Our Supply Chain and Supplier Standards

Our supply chain includes providers of cleaning products, machinery, vehicles, personal protective equipment, and other business services. We recognise that risks can arise at any level of the supply chain, particularly where goods are sourced indirectly or from high-risk sectors or regions.

We require suppliers to comply with all applicable labour, employment, and human rights laws. As part of our onboarding process, new suppliers are assessed on their labour practices, ethical standards, and transparency. We prioritise working with reputable suppliers who can demonstrate strong governance and responsible sourcing practices.

Supplier Audits and Due Diligence

We conduct proportionate due diligence and audits on our key suppliers to identify, prevent, and mitigate the risk of modern slavery. This may include document reviews, questionnaires, and, where appropriate, on-site visits. We expect suppliers to be open and cooperative in demonstrating compliance with our standards.

If any risk indicators or concerns are identified during an audit, we will work with the supplier to develop an action plan with clear deadlines. Where a supplier fails to address issues or refuses to cooperate, we reserve the right to suspend or terminate the relationship. Continuous improvement is central to our approach, and we review our due diligence processes regularly to ensure they remain effective.

Training, Awareness, and Responsibility

Responsibility for the implementation of this statement lies with the senior management of Notting Hill Carpet Cleaners. Management is responsible for ensuring that our policies are communicated, understood, and applied across the business. Key staff involved in procurement, recruitment, and supplier management receive guidance on recognising and responding to indicators of modern slavery.

We promote awareness of modern slavery risks among our workforce through clear communication of our expectations, induction information for new starters, and periodic updates when our policies or procedures change.

Reporting Concerns and Whistleblowing Channels

We encourage anyone working for or with Notting Hill Carpet Cleaners to speak up if they have concerns about potential modern slavery or human trafficking. Concerns can be raised confidentially with line managers or senior management, and will be taken seriously, investigated promptly, and handled sensitively.

We do not tolerate victimisation or retaliation against any individual who, in good faith, raises a concern or participates in an investigation. Where appropriate, we will work with relevant authorities and specialist organisations to address any identified risks or incidents.

Monitoring, Review, and Continuous Improvement

This Modern Slavery Statement is reviewed annually to ensure it remains current, effective, and aligned with best practice and legal requirements. As part of the review, we assess the effectiveness of our policies, supplier audits, training activities, and reporting procedures.

Where improvements are identified, we update our internal processes and provide further guidance or training as needed. Our aim is to strengthen our controls year on year and to contribute to broader efforts to eliminate modern slavery and human trafficking.

This statement has been approved by the management of Notting Hill Carpet Cleaners and represents our ongoing commitment to upholding the highest standards of ethical conduct in everything we do.